Reference

Privacy Policy For Your diana77 Account

Clear control over your account details, device signals, cookies and wallet records is the purpose of this Privacy Policy on diana77.

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diana77 Privacy Policy For Your diana77 Account
CONTACT ROUTES

Where To Ask About Stored Account Data

You can ask us about your Privacy Policy rights through the account support path, even when your question concerns an old wallet reference or a device sign-in. Give us the phone number linked to your account and a short description of the request; do not include a wallet PIN. If you cannot reach the account, use the support route on the sign-in page so we can check identity before discussing stored details.

Team online

Account support path

Open the support link from your account area and select a data question. We use the phone number connected to your account to locate the correct record, then explain the available action without asking for your DANA, OVO or GoPay wallet PIN.

Sign-in help route

If phone verification or sign-in blocks you, use the support link beside the sign-in form. Tell us whether the issue concerns a device change, an old number or a data request, and we will confirm enough details before sharing account-specific information.

Receipt question

For a QRIS, bank transfer or virtual account reference, include the date, amount reference and payment rail name only. We can check the stored status and explain how it relates to your Privacy Policy request without requesting sensitive wallet credentials.

SIX DATA CHECKS

Six Checks Behind Our Data Handling

We keep this policy practical by tying each data decision to an account action you can recognise: phone verification, a device sign-in, a wallet status check, a cookie…

Account details

We use details such as your name and phone number to create the account record, complete phone verification and connect…

Device signals

A mobile browser or desktop session can create device and sign-in signals, including browser type and access time.

Cookie choices

Cookies help remember session settings and show whether a sign-in step has been completed.

Wallet matching

DANA, OVO, GoPay and QRIS references help us match a payment status to the correct account.

Account security

Phone verification comes before account access, and we may compare sign-in details with prior device signals when a request looks…

Retention requests

We retain records only as long as needed for account operation, security checks, payment status questions and legal duties that…

Privacy Policy Questions About DANA And Devices

These Privacy Policy answers address the searches we hear most often before an account is opened or after a wallet status needs checking. We explain the practical path for account data, cookies, device records and payment references in plain English for Indonesia. If your question is not listed, use the support route attached to your account or the sign-in page.

The diana77 Privacy Policy covers account details, phone verification, sign-in and device signals, cookies, support requests, and payment references from DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity. It also explains retention and how to request a correction or other available action.

We use your phone number to create the account record, complete the phone verification step and locate the correct account when you contact support. It also helps us avoid sharing private account details with the wrong person during a sign-in or data request.

Yes. The Privacy Policy includes payment references and status details connected with DANA, OVO, GoPay and QRIS. For bank transfer or virtual account checks, we may also handle the reference and bank name, such as BCA, BRI, Mandiri or BNI.

Use the account support path and provide the phone number linked to your account plus the detail you want checked. We may ask for an identity confirmation before making a change. Do not send a wallet PIN, password or full payment credential with the request.

We may store device and browser signals connected with sign-in activity, such as device type, browser type and access time. These details help us investigate unusual access and account problems. They are handled under the Privacy Policy and are not your wallet password.

You can ask whether deletion is available for a particular record through the support route. We first check account ownership and the record involved. Some details may need to remain for security, payment status questions or legal duties where local law permits.

Start with the support link inside your account, or use the support route on the sign-in page if you cannot log in. State that your request concerns the Privacy Policy and include only the account details needed to locate it safely.